Digital bank demands takedown, retraction and apology from X user over claim that it is going on an indefinite break


OPay Digital Services Limited has issued a formal warning against the publication and circulation of what it described as false, malicious, libellous and defamatory information concerning the company.

The warning was contained in a letter dated August 31, 2026, addressed to Cute Hafserh, identified by the X username @haifah_er_abba.


According to the letter signed by Akinfolabi Moses Rokosu, Chief Legal Counsel for OPay Digital Services Limited, the company was notified of a publication made on the recipient’s X account on August 30, 2026.


OPay alleged that the publication falsely claimed that the company would be going on a “long indefinite break” and allegedly advised customers to withdraw funds from accounts maintained with the digital bank.


The company described the publication as false, malicious, unlawful, libellous and defamatory, insisting that it lacked any factual, legal or ethical basis.


OPay further alleged that the publication infringed on the company’s rights and caused reputational and commercial damage to its brand, as well as harm to its business operations.


The company consequently demanded that the recipient permanently delete the publication and desist from further disseminating or publishing it on X or any other platform.


OPay also demanded a clear and unequivocal retraction of the publication and an unreserved apology to the company, with a deadline of 11:59 p.m. WAT on August 31, 2026.


The digital bank warned that failure to comply would lead to appropriate legal action, stating that it would pursue all available remedies.


In a separate public notice accompanying the letter, OPay urged the public to take the warning seriously and cautioned against the continued publication or circulation of false and misleading information concerning the company.


The company ended the notice with the hashtag #OPayIsOkay, signalling its position that its operations remain intact.